Quality Assurance Manager - Position has been filled

position details


Salary: £30,000 per annum

Job type: Administration

Contract type: Fixed Term

Location: Support Centre

posted: 27/02/2019

closing date: today - 29/03/2019

position description

Employment Benefits

About Us

Established by our two GP directors in 2005 The Practice Group is one of the country’s leading providers of NHS primary, community and home-based care via our 6 divisions. We work extensively with clinical commissioning groups, local authorities and the wider NHS; together with private individuals and independent case managers.  As TPG General Practice we deliver a supported and sustainable quality service for GP surgeries. TPG Complex Care is focused in delivering high quality home-based complex healthcare services. TPG Eyes and TPG Dermatology provide a range of innovative community based services including Ophthalmology and Dermatology.  TPG Data Analytics and TPG Primary Care Support provide actionable insights, capacity and capability for healthcare providers.

TPG’s central support function, based in Little Chalfont, provides support services to its operational activities including Human Resources, Finance, Information Technology, legal services and clinical governance.  The purpose of the central support centre is to provide a first-class service to operations such that local operations can focus primarily on:

The Quality Assurance team lead on improving our services, systems and processes to ensure that a quality service is provided and add value to the organisation as a whole.  The team is also responsible for the execution of strategy around risk management, compliance and clinical effectiveness.

Objective: This role’s main objective is to support the organisation in the achievement of clinical excellence patient safety and quality improvement.  Innovating and supporting the development of improved clinical performance and compliance in service delivery across the range of healthcare services provided by The Practice Group. 

The individual in the role will be required to:


Clinical Governance and Risk Management:

Training and communication

Reporting and management of complaints and incidents

Care Quality Commission (CQC)

In all aspects of the QA Development Manager, ensure CQC requirements are considered and included, to maximise compliance and best practice.

  1. Support individual Practice Group locations prior to, during and after CQC Inspections.
  2. Work with Services, Surgeries & Complex Care Business Managers to maintain accurate records of all CQC Registered Managers to keep the CQC informed of any changes to our registration status. Follow up with Practice, Regional and Services Managers to ensure applications are completed and submitted.
  3. Follow-up on risk assessment action and self-assessment plans to support clinical care and CQC compliance including Audits and Mock Inspections.
  4. Maintain CQC section of Governance Community on company intranet.

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